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PIAF Endpoint Manager

Discussion in 'Add-On Install Instructions' started by tm1000, Apr 9, 2010.

Page 26 of 30

  1. carlosmp New Member

    Any update on this? Just tried grabbing the latest version and I don't see a way of editing the line labels... :)

    Thanks,

    Carlos.
    carlosmp, Nov 11, 2011
    #501

  2. woot4fun New Member

    I feel stupid. I did the update from the "End Point Configuration" module and assumed that was enough.

    Thanks again for the rapid response.
    woot4fun, Nov 12, 2011
    #502

  3. tm1000 Guru

    Normally yes. But every once in a while I have to fork it away as I add features specific to endpoint manager and not the backend library.

    tm1000, Nov 12, 2011
    #503

  4. sub0 New Member

    Confused about changes to Polycom provisioning

    It seems like the way Polycom phones are provisioned has completely changed in the last year. Until now, I have supplied the cfg options in a separate custom cfg file according to Polycom's best practices... This was accomplished by adding the file to the CONFIG_FILES directive of the template and worked fine in EPM 2.9.0.3RC5.

    Unfortunately that EPM version is causing problems when attempting to provision other models as mentioned earlier in the thread and I'm preparing for an upgrade. The new provisioning method is a mystery to me - is there any documentation out there explaining the new way? Will the old phone configs work with the new EPM module and how does one go about incorporating the old custom cfg file to the new templates?
    sub0, Nov 15, 2011
    #504

  5. deano New Member

    What's the best way to capture the config that is existing on the phone and import it to the endpoint manager so that I can start making changes and try and sort through some of the things that do and do not work? Does anyone have a standard config that mirrors the aastra scripts?

    Thanks
    deano, Nov 22, 2011
    #505

  6. gregc Guru

    Log into the Aastra phone's web gui. Go to trouble shooting (bottom left). Then click Get server.cfg. This should be a good start.
    gregc, Nov 22, 2011
    #506

  7. deano New Member

    thanks for the info. I currently am running the aastra scripts 2.3.1 and want to start from here. Can I grab one of the mac.cfg files from the tftpboot dir? I think that should be the same thing. Anyway, what I am looking for is a way, or someone who has been successful with getting Endpoint Manager to function almost like the Aastra Scripts without the bugs. Also, what firmware are people seeing as the best solution for park and voicemail functions. I have seen lots of buzz about the newer firmware not working.

    Thanks
    deano, Nov 22, 2011
    #507

  8. gregc Guru

    The mac file will work too.

    I'll be interested in your success as I too would like to move toward the endpoint manager but I've never used it.

    -Greg
    gregc, Nov 23, 2011
    #508

  9. rchalk New Member

    I have tried installing on a hosted server at a distant location, but when I select to discover phoned on the system, nothing is found. I have an Aastra 67571 on the system, but it is not discovered. I notice that the address for the server shows with /24 at the end. Is that a port number, and does it need to be opened at the server firewall?
    Thanks
    Richard
    rchalk, Nov 23, 2011
    #509

  10. tm1000 Guru

    /24 is the subnet mask. You'd be best to read about the Internet Protocol Stack to fully understand that (I took several Cisco classes when I was in high school).

    You have to have nmap installed. It probably told you that, but it won't discover a phone that doesnt have an ip. and the search ip needs to be the internal network

    tm1000, Nov 25, 2011
    #510

  11. tm1000 Guru

    Documentation is all over the polycom website, It's never in one master file. So me sending you what's changed is a huge waste of my time (no offense).

    You can add the custom file to the end of the mac.cfg file just like before

    tm1000, Nov 25, 2011
    #511

  12. atsak Guru

    I'm having problems with a Polycom 335 which keeps getting stuck in a r-e-b-o-o-t loop.

    I removed the firmware from Endpoint Manager then tried installing new firmware, which seems to have helped but it doesn't ring now, so I tried reinstalling the firmware and I get

    Downloading firmware...
    Done!

    Checking MD5sum of Package...
    Firmware MD5 didn't match

    When I click to install it. Help! What can I do to help figure this out?
    atsak, Dec 12, 2011
    #512

  13. tm1000 Guru

    Uninstall the brand and then reinstall. Then install the firmware
    tm1000, Dec 12, 2011
    #513

  14. atsak Guru

    Just completed that. Also had to manually purge the tftpboot folder (of the Polycom files). Works now.

    Thanks.
    atsak, Dec 12, 2011
    #514

  15. imekul Member

    This is a GREAT extension. Thank you, tm1000, for providing it!! It saves so much time when setting up/reconfiguring phones. It's awesome!
    imekul, Dec 16, 2011
    #515

  16. dbayer New Member

    dbayer, Dec 16, 2011
    #516

  17. tm1000 Guru

    Yes. It works fine. It's in the new beta-ish version of endpoint manager

    PS Updater was actually in 3.3.1

    tm1000, Dec 17, 2011
    #517

  18. tm1000 Guru

    Hello all.

    I have just finished working on the new version of endpoint manager which is now multi-tenant. Meaning you can do everything you did before but now you can add specific settings to each phone such as an external SIP server, or static IPs!

    Let me know if anyone wants to test it.
    tm1000, Dec 17, 2011
    #518

  19. tin New Member

    I don't know if this is a stupid question or not, but anyway...

    All my phones need mostly the same settings. Dial plan, logos, etc will all be the same. But I would like to vary the unused line keys per phone so I can have BLFs and speed dials relevant to the location/user.

    What's the best way to do this as things are at the moment? Just create individual templates per phone and deal with the maintenance?
    Or is there a way to include other templates (or config files) so I can break things up a bit?
    tin, Dec 18, 2011
    #519

  20. dbayer New Member

    Thanks TM1000,
    I'm looking forward to giving this a try.

    Daniel
    dbayer, Dec 20, 2011
    #520
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